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Emotional
Intelligence for Business Excellence |
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In a fiercely competitive world, organizations are
constantly looking for fresh insights and making endeavour
to improve their skills and competence to acquire
and maintain the competitive edge. While technology,
resources and machinery can be managed with relative
ease, the people variable remains the focal point
for business leadership. Research indicates that mere
possession of high IQ does not guarantee superior
performance and success. There is definite evidence
to suggest that Emotional Intelligence plays a crucial
role in creating a winning edge. It has significance
in dealing with customers/clients, suppliers, followers
and in developing conflict free enthusiastic work
environment. Emotional Intelligence is required by
leaders in all areas of operation.
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Programme
Overview |
| Course Objectives
- To expose the participants to the key concepts
of Emotional Intelligence.
- To provide an opportunity to observe and
experiment with behaviour in a risk free environment.
- To explore the use of Emotional Intelligence
at work.
- To initiate the process of developing Emotional
Intelligence.
- Be in a position to use Emotional Intelligence
at the work place.
Who should participate?
- Ideally suited for those who are leadership
role or are being groomed for it.
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Course
Outline |
- Organizational dynamics
and features of Excellent Organizations.
- Emotional Intelligence-
concepts.
- Emotions and their significance.
- Diagnosing current level
of Emotional Intelligence.
- Awareness about thinking
and feeling.
- Emotional Intelligence
and success.
- Emotional Intelligence
in Organizations.
- Developing Emotional Intelligence.
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Contact
Details |
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PTU's
Gian Jyoti School of TQM & Entrepreneurship
B-102, Industrial Area, Phase VIII,
Mohali 160-059 (Punjab)
Phones: +91-172-223-6187, +91-172-654-1187
www.tqmbizschool.org |
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